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The My Profile screen allows an Administrative User a user to manage key information about their your profile and security. It gives them access to their demographic information as well as the ability to change their password, update their Multi-Factor Authentication (MFA) settings and see their recent activity.
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This menu also has links to the other functionality available in the IT Administration Machine. |
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Managing My Profile
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The My Profile screen is split into two panes, the left containing a profile picture on top (or an ITAM Gear if no image is uploaded) and a local menu below, and the right pane displays fields or information related to the option selected.
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Updating personal information
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The Personal Info button displays the personal information that is available for updating.
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Field | Description |
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Full Name | The user's full name |
Email address | The email address of the user |
Phone Number | The phone number of the user |
Job Classification | The job category of the user |
Job Title | The user’s title |
About Me | A small description of the user |
Changing the Profile Picture
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The ITAM allows an Administrative User to add or update their profile picture from the My Profile page. The profile picture can be changed by clicking on the profile picture (or the ITAM Gear if no image is uploaded) and then selecting an image from their local computer to upload in its place.
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It is a best practice to change your password on your account from time to time. The ITAM interface allows you to change your password using the Change Password button on the local menu of the My Profile section.
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Change Password
To change the user your password simply enter a password in the New Password field and then verify it by entering it again in the Confirm Password field. To complete the update click the Change Password button below the fields.
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Multi-Factor Authentication (MFA) is an optional but highly recommended security setting on all Administrative User Accounts. It is required on Portal User accounts. Once enabled, it is set up by the user when logging into the ITAM for the first time.
Setting up Multi-Factor Authentication
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ITAM comes with two options for setting MFA. Option 1 involves using an Open Authenticator mobile app. Option 2 involves setting up ITAM to send an email with a log in code. Option 1 is the recommended approach.
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For either option, once complete, ITAM will display a success notification.
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After clicking on the Reset MFA button the user will be logged out. Upon logging in again, the user will be prompted to set up their MFA again. To do so they need to follow the same steps as they did when first setting it up.
Viewing
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Your Activity
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Clicking on the My Activity button will display the user's activity within the ITAM.
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My Activity
The Administrative User is You are given a number of options when viewing their your own activity. They You can view an audit log of their your activity by clicking on the Audit Log button, view a log of their your Uploaded files by clicking on the Uploaded Files Document Log button, and view a log of their your user sessions by clicking on the User Session Log. Regardless of which log they you are viewing, they you can download a copy of the information by clicking the Save as CSV, Save as Excel, and Save as PDF buttons, depending on the format in which the Administrative User desires the data.
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In this section we discussed managing your profile in the My Profile screen. In the next section we will look at hidden functionality which can be accessed in ITAM.
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[Previous Topic → System Settings] | [Next Topic → Hidden Functionality]
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