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The My Profile page contains the account information and is where you go to maintain things like profile information, passwords, MFA settings, and other related information.

In this section, we will look at the My Profile portion of the application and examine the information which can be viewed and maintained from that interface. We will also discuss some of the security options which can be configured and other functionality which can only be accessed from this area.

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The My Profile page consists of a section on the left with a profile picture and the users user's name above a menu for navigating the available pages in the My Profile. The profile picture defaults to the ITAM gear icon but can be replaced by clicking on the icon which will open an upload file selector on your system.

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The Change Password page is where you will update the password when it needs to be changed. To change tour your password, enter the new password twice, once for selection and a second time to confirm that you have typed it correctly.

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Clicking on the Reset MFA button will bring you to a screen which that will confirm you want to reset the Multi-Factor Authentication (MFA).

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Clicking on the Reset MFA button on the confirmation page will mark your MFA as no longer active and send you back to the log in login screen. Once you log in you will be prompted to set up your MFA again.

ITAM comes with two options for setting MFA. Option 1 involves using an Open Authenticator mobile app. Option 2 involves setting up ITAM to send an email with a log in login code. Option 1 is the recommended approach.

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This option involves registering an email address at which you will receive one-time codes during the log in login process.

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My Entities

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A Typed digital signature is simply typing in the name you want to be displayed in the digital signature form.

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A drawn digital signature is a freeform drawing which that can be accomplished with a mouse or on some devices with a digital pen or stylus. To create a signature with a mouse, move the cursor over the drawing field to the position you want to start drawing your signature, hold down the left button and draw your signature. You may let go and reposition your mouse to draw additional unconnected sections of your drawn signature (e.g. First and Last Name). Click the Save Changes button to accept the signature. Click the Clear link to clear the signature and try again.

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ITAM also allows the use of an already created image to stand in as your signature. If you select the Image option and click the Choose File button it will open a file selection interface on your device allowing you to select the image to use as a digital signature. Once you have selected the file you wish to use click the Save Changes button to associate it with your digital signature.

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In this section, we explored the My Profile page and its capabilities and the other data you can access from it. In the next section we’ll look closer at Form Data Entry and how you can enter and edit data on a form.

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