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Overview
The My Profile screen allows an Administrative User to manage key information about their profile and security. It gives them access to their demographic information as well as the ability to change their password, update their Multi-Factor Authentication (MFA) settings and see their recent activity.
Accessing the My Profile screen
Access to the My Profile is available by clicking on the user name in the top left of the screen and selecting My Profile from the secondary navigation menu which is displayed.
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This menu also has links to the other functionality available in the IT Administration Machine. |
Secondary Navigation
Managing My Profile
The My Profile screen is split into two panes, the left containing a profile picture on top (or an ITAM Gear if no image is uploaded) and a local menu below, and the right pane displays fields or information related to the option selected.
Updating personal information
The Personal Info button displays the personal information that is available for updating.
Field | Description |
|---|---|
Full Name | The user's full name |
Email address | The email address of the user |
Phone Number | The phone number of the user |
Job Classification | The job category of the user |
Job Title | The user’s title |
About Me | A small description of the user |
Changing the Profile Picture
The ITAM allows an Administrative User to add or update their profile picture from the My Profile page. The profile picture can be changed by clicking on the profile picture (or the ITAM Gear if no image is uploaded) and then selecting an image from their local computer to upload in its place.
Profile Picture default Icon
Changing Passwords
It is a best practice to change your password on your account from time to time. The ITAM interface allows you to change your password using the Change Password button on the local menu of the My Profile section.
Change Password
To change the user password simply enter a password in the New Password field and then verify it by entering it again in the Confirm Password field. To complete the update click the Change Password button below the fields.
Multi-Factor Authentication
Multi-Factor Authentication (MFA) is required an optional but highly recommended setting on all Administrative User Accounts and is set up when logging into the ITAM for the first time.
If you desire to change your MFA setup, you can click the Reset MFA button This will log the user out after resetting their MFA settings. The next time you log in you will be prompted to set up the MFA again.
Reset MFA
Resetting Multi-Factor Authentication
After clicking on the Reset MFA button the user will be logged out. Upon logging in again, the user will be prompted to set up their MFA again. To do so they need to scan the QR code using the MFA app of their choice and then enter the 6-digit security code presented and click the Verify Code button
Once complete, ITAM will display a success notification.
Viewing User Activity
Clicking on the My Activity button will display the user's activity within the ITAM.
My Activity
The Administrative User is given a number of options when viewing their activity. They can view an audit log of their activity by clicking on the Audit Log button, view a log of their Uploaded files by clicking on the Uploaded Files Document Log button, and view a log of their user sessions by clicking on the User Session Log. Regardless of which log they are viewing, they can download a copy of the information by clicking the Save as CSV, Save as Excel, and Save as PDF buttons, depending on the format in which the Administrative User desires the data.
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